Question: How do I obtain a virtual office?
Answer: Get in touch with us by phone, email, Facebook message or via our website. If, once we have answered your questions, you would like to proceed, we will send you an order form and help you complete it. You can then arrange a personal appointment, or settle all the details by email.
Question: What should I bring when arranging a registered office?
Answer:). When arranging your registered office, you will need, among other things: the director’s identity card, a power of attorney if you are acting on someone else’s behalf, and cash for payment – we do not accept card payments
Question: How long does it take to set up a virtual office?
Answer: We can set up your virtual office on the spot at any of our branches, or you can arrange everything online. All documents relating to the virtual office, including the consent to use the address as your registered office, will be sent to you by post.
Question: Can I set up a virtual office other than in person at a branch?
Answer: All our services can also be arranged online, by email or by post. Simply let us know by ticking the online option on our order form.
Question: What does the registered office price include? Which services are covered by the virtual office fee?
AnswerThe price includes registering your company at one of our addresses, a correspondence address, a reception service, mail handling with email notifications of new post, scanning of incoming envelopes where needed, and the option of having your post collected later by you or someone you nominate. Depending on the plan you choose (GOLD/PLATINUM), letters are also forwarded either once a week or once a month. All these services are included in the price.
Question: How will my post be handled?
Answer:. Handling your post is no problem for us. We receive and safely store everything that arrives for you by post. We will notify you of each item by email, including a scan of the envelope. You can then collect your post in person, or we will forward it to you – once a week (PLATINUM plan) or once a month (GOLD plan), depending on your plan. In urgent cases, we will scan and send you the contents of the envelope on request. There is no extra charge for these services; they are already included in the virtual office price.
Question: What happens with registered mail?
Answer:. For your protection, we do not sign for registered mail on your behalf. We will, however, receive the delivery notice for the registered item and send you a scan of it. You can also use the Slovak Post service that allows you to change the delivery post office, so that you can collect the item at any post office in Slovakia. Deadlines are not affected in any way, as they only start to run once you have collected the item.
Question: Which additional services can I purchase?
Answer:. Certain extra services are available for a modest surcharge. These include, for example, help with moving your registered office to a new address, and arranging the registration of a change of registered office in the Commercial Register – we oversee both the filing and its completion. We can also forward items abroad., and receive and store parcels until you are able to collect them later.
Question: If I suspend my trade licence, do I still have to pay for the registered office?
Answer:. Yes – you must continue to pay for the registered office while your trade licence is suspended, as it remains your registered office during the suspension. This is set out in law and confirmed by case law: during a suspension, the registered office remains entered in the Trade Register against the business owner, so it must still be paid for. If you decide to resume your trade, you do not need to provide consent to the registered office again. If, however, you no longer wish to keep the registered office, you must either cancel your trade licence altogether or move your registered office to a new address.
Question: What should I do if I want to change my registered office?
Answer:. For a newly formed company, you need to prepare the documents relating to the registered office and submit them to the Commercial Register, or pass them to a notary who will arrange the entry in the Commercial Register. For a change of registered office of an existing company, you simply need to have the new address entered in the relevant Commercial Register. If you lack the time or energy for this process, you can use our services – in which case you would simply receive an email confirming that the changes have been entered in the Commercial Register.
Question: What is the best-value registered office option?
Answer: The most economical option is to sign a contract for the maximum term of 36 months. If you are not VAT-registered, we can invoice you prices excluding VAT, giving you the greatest saving. If you wish to combine a sole trader’s registered office with permanent residence in one name, the price is 99 euros per month. If you are a sole trader with a suspended trade licence, you pay even less: 59euros per month.
